Free UK & Europe Shipping on Every Order. No Minimum
Last updated: 19/11/2025
Thank you for shopping with ANSLUW. We take pride in offering high-quality clothing at an affordable price. If you are not entirely satisfied with your purchase, we’re here to help.
30-Day Return Window
You have 30 days from the date you receive your item to request a return or exchange.
To be eligible for a return, the item must be:
-
Unworn and unused
-
In the same condition you received it
-
Free from stains, odours, or damage
-
With original tags and packaging intact
Non-Returnable Items
We are unable to accept returns for:
-
Items worn, washed, or damaged
-
Items without tags
-
Clearance or final-sale items
-
Gift cards
Return Process
-
Email us at support@ansluw.com or use the Contact Form.
-
Provide your order number and reason for the return.
-
We will send you the return instructions.
-
Once your return is received and inspected, we will notify you of approval or rejection.
Please note:
Customers are responsible for the return shipping cost unless the item is faulty.
Customers are responsible for the return shipping cost unless the item is faulty.
Refunds
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable.
Shipping charges are non-refundable.
Exchanges
If you need a different size or colour, contact us and we will arrange an exchange, subject to stock availability.
Damaged or Wrong Item
If you receive a damaged, defective, or incorrect product, notify us within 48 hours of delivery with photos, and we will resolve it immediately.
Contact Us
For questions regarding returns, email:
📧 support@ansluw.com
📧 support@ansluw.com
